We're pretty great, and our customers agree.
"Mike was cordial professional and informed. He got me a much better offer than Farmers who I had been with 40 years or so. Mike returned all calls promptly and answered any questions. I have been pleased with the service at your agency. I was referred to Mike and Skogman by my former boss, I am retired, and I thank her also."
"Mike Fettkether is a valuable and trusted partner for my personal and business insurance needs. "
"Joan has always been very prompt, professional, and helpful. We have used her as our agent for many years and she is absolutely the best there is!"
"Awesome personalized home and auto insurance. Always there to walk us through our options and guide us with professional advice. Have been a customer for 25 years. Highly recommend. 10/10!"
"The diligent follow up on our recent claim was SO refreshing! "
"I appreciate that Lacy Allen was proactive when our renewal came up. She thought outside of the box in recommending cost saving options."
"Like the quick response time I get when I have a question. Also, you take the time to shop around to find me the best coverage for my needs at a reasonable cost."
"Deb Abernathy has done an excellent job helping me with all my insurance needs. I highly recommend her."
"Lacy was very responsive and easy to work with!! "
"Our agent, Mike Fettkether, looks out for us by making sure we have the best insurance for our needs, and checks in with us occasionally to be sure we are looked after and there are no changes that need to be addressed."
"In 2023 our prior Insurance company had decided to leave the state of Iowa and we knew we had to switch companies June 2024. The day before we were set to expire, we were informed that the new company we had signed up with wasn't going to take us anymore. We contacted Lacy at Skogman and in a few short hours she had us quoted and submitted so there was no gap in coverage. This was truly amazing service in a very stressful situation."
"Mike was so helpful and efficient. I don’t need to talk to my insurance agent very often, but I’m glad I can count on him. "
"When premiums were going up you worked to lower our home policy. When we have questions you are quick to response. "
"Your service is normally excellent but during the derecho the service was over the top. Thank you West Bend."
"Joan yearly looks for the best rates. Her communication is excellent and she gives good insurance advice."
"Joan and her staff have always been very responsive with any issues or questions that I have had over the last few months. I have been very happy with the service and definitely would recommend them to any friends or family."
"Deb always provides great service to us by finding us the best coverage at the lowest rates!"
"Great Company to work with. We have built a great relationship with Mike Fettkether. "
"Vaughn has been super easy to work with. He takes care of all our needs and questions promptly. Major improvement over State Farm. With whom I'd had been insured by for over 40 years."
"They review my policies & overages with me BEFORE it renews. ...and there is NO waiting for a response when I call with questions."
"Agents know what they are doing. Straight forward with you even if you as a customer is wrong they will let you know. At the same time if the customer is right they also tell you . Skogman Insurance agents don't beat around the bush, they tell you like it is. "
"Holly was excellent in taking time to check all available insurance providers for my needs. She listened to my needs researching to find the best fit. I was very impressed with her efforts in finding Encova."
"Jim and Deb are the best!!! Always helpful and I feel valued and taken care of. "
"Skogman Insurance company covers several different insurers and has always been there to answer my questions. When I wanted to change to a different insurer for my car, they helped me find one that saved me money and still had good coverage. I highly recommend them."
"Always great service. Both Holly and Joan are wonderful to work with and are always making sure that we have the proper coverage at a great price."
"Skogman Insurance has always been quick to respond to my questions and business insurance needs. As a business owner, I really appreciate that!"
"I worked with Lacy and she was very friendly - answered all of my questions in detail. She found us our best option and has a plan for us for the future!"
"Vaughn did a great job of taking over existing policies and finding solutions for additional properties I was having trouble getting placed. "
"Lacy was very helpful and quick to send me a good quote. So far, this is a huge level above the competition. Thanks! Chris"
"Joan is the best. As well as everyone at the office. We’ve had the best service. "
"I like having a agent I can get a hold of when needed. "
"The agent was very helpful and courteous ,as well as, knowledgeable, She always answered my questions in a quick and timely manner."
"Very responsive and it feels as though Holly truly knows our families needs."
"I love the one-stop shop provided by Skogman Insurance. I am grateful for their research in terms of best coverage and price, and of course the helpful & friendly demeanor of their reps. Can’t think of a single reason why someone would not get quote from them! "
"Quick response to our request. I also asked some additional future insurance questions and love that Joan is so knowledgeable and was able to answer my questions on the spot. Great service from a trusted agent. I'll continue to recommend her."
"Speedy response time for anything and everything day or night weekends or weekdays. Honestly I moved all my insurance over because of Dave and Kelly. They are poster children for going the extra mile. From calling me personally to alert me of a potential lapse to being problem solvers when I've had unique insurance conundrums. Dave looked for alternative companies to underwrite my insurance and saved my business a pile of money - better coverage for less money, thousands less year over year. Dave has also provided me great comfort in a difficult claim situation, Kelly all the while making sure the t's are cross and i's dotted to keep my focus on operations and running my company instead of insurance. Can't say enough. "
"Mike Fettkether has been a great agent with whom to work. I know that when we need him, he will always be there."
"It is always great to have an Agent that knows what they need to do to help people. Specifically, Holly and Joan. They have been very helpful to my family. I am grateful to them for their hard work and commitment to the insurance business. We will never change insurance companies. Thank-you Skogman Insurance for knowing who to hire and most importantly, retaining those employees."
"I make policy changes twice a year (storage insurance) and you make it so easy!"
"Skogman Insurance is wonderful! They are responsive and supportive. Everyone is great to work with! "
"I refer all condo Buyers to Joan Tobin because she has the knowledge to help them navigate the tricky road of insuring condos around the damage that was done and still not fixed from the 2020 August derecho. She did the legwork and research for months to figure out who would cover the Buyer (and thus the departing seller) to the greatest degree.... Obviously, her experience carries over to single family houses also..."
"Your customer service level and response time is amazing!"
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"Lacy is always very helpful in getting what we need done and awesome to work with."
"Readily available and helpful every time we reach out!"
"Deb always does a great job at finding us the best insurance coverage at the lowest rates every year."
"I like the feeling of having a friend in the insurance business who helps me make decisions about my coverage, my finances, my safety, my future. "
"The ease of working with you. Chad is always on top of things, and is very responsive when I have a question. I also like that I don't have to go through a long automated "tree" to get to where I need to be."
"Just 2 words, PERSONAL SERVICE "
"Every time I reach out to Vaughn with a question he is quick to respond and takes care of whatever is needed.. like last winter when my car broke down and I didn’t know if we had tow coverage, I called Vaughn and not only did he double check my policy, he helped me get it taken care of right away! "
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